Venners have been helping improve hotel profit & controls for well over 100 years. We help to reduce risk and improve your bottom line - be it a single hotel or a
European (estate).
Hotel recovers from stock deficits of 30%
by
David Fitzgerald
A Mystery Visit and a Consultation by Venners put a hotel on the road to recovery. Venners identified what actually happens during service despite rules, training, supervision etc. and introduced the necessary controls to turn the business around.
Shortfalls identified and acted on included addressing staff skill shortages, bar issues including free/over pouring, “mistakes” (genuine & otherwise) incorrect glass usage and till misuse such as “on the house“ etc. etc. plus much more, all of which has made large deficits a thing of the past and helped put the hotel back in the black.